Return Policy

Last updated: July 29, 2025

At Ever Essential Store, customer satisfaction is important to us. However, due to the nature of our business and logistics, we have a strict no-return policy. Please read below for full details.

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🔁 All Sales Are Final

We do not accept returns or exchanges for any reason other than receiving a damaged or incorrect item.

Please make sure to review all product details and confirm your shipping information before completing your purchase.

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📦 Damaged or Incorrect Items

If you receive a damaged or incorrect item, we’ll make it right.

To request a replacement or refund:

1. Email us at everessentialstore@outlook.com within 7 days of delivery.

2. Include your order number and clear photos of the damaged or incorrect item.

3. We will review your request and notify you of the next steps within 2 business days.

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❌ Non-Returnable Items

• Items received in good condition

• Items ordered by mistake

• Items not reported within the 7-day window

• Sale, clearance, or promotional items

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📞 Contact Us

If you have any questions regarding our Return Policy, please contact us at:
📧 everessentialstore@outlook.com
🌐 https://everessential.store